Refund & Return Policy

Effective Date: April 14, 2025

1. Return Eligibility

You may return products within 14 days of receipt. Items must be unused, in original packaging, and in resalable condition.

2. Non-Returnable Items

• Personalized items.

• Perishable goods.

• Gift cards.

3. Return Process

• Contact us at contact.room119@gmail.com to initiate a return.

• Provide your order number and reason for return.

• Ship the item to the address provided by our customer service team.

4. Refunds

Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

5. Exchanges

If you wish to exchange an item, please follow the return process and place a new order for the desired item.